Loyalty

Loyalty that rewards your regulars without lifting a finger

Award points on every visit, set redemption rules per service, and watch repeat-visit rate climb as regulars work towards their reward.

Included in every Velixa subscription

Start 7-day free trial See all features

What you get

Points per visit — Award points on every paid booking based on the rule you set.
Per-service earn rates — Boost earn rates on the services you most want repeated.
Reward thresholds — Set the points needed for each reward — from a £5 discount to a free service.
Customer balance on the site — Logged-in customers see their balance and progress to the next reward.
One-tap redemption at checkout — Apply rewards at the booking step, no manual codes.
Birthday and milestone bonuses — Drip extra points to keep regulars engaged.

Programme members typically visit 30%+ more often than non-members.

See points balance, lifetime spend and last visit on every customer card.

Earn and redemption happen automatically at the moment of booking.

Do customers need to sign up separately?

No — every customer with a Velixa account is enrolled automatically and starts earning on their next paid booking.

What happens to balances if I change the rules?

Existing balances are preserved. Rule changes apply to new earn events going forward, not retroactively.

Can I exclude specific services from earning?

Yes — set the earn rate to zero on any service you don't want to count towards the programme.

Every feature is yours from day one of your free trial — no contracts, cancel any time.