SMS reminders

Text reminders that clients actually read

SMS open rates run above 90%. Add text reminders on top of email so the day-before nudge actually lands — with no monthly contract, no rolling minimum, just top up when you need to.

Pay-as-you-go · packs from £7
SMS-ON
SMS-OFF

What you get

Pay-as-you-go credit packs

Top up from 100 to 2,000 messages — no subscription, no rolling minimum.

Reminder and confirmation SMS

Day-before and booking confirmation texts that reduce no-shows.

Per-template on/off controls

Turn SMS on for reminders, off for confirmations — or vice versa.

Automatic low-balance alerts

Email you when credits dip below your threshold so you never run dry mid-week.

Failed sends auto-refunded

Credits for undelivered messages are returned to your balance automatically.

UK mobile number validation

Only valid UK mobile numbers receive SMS — no wasted credits on landlines.

How it fits into your day

90%+ open rate

SMS is read within 3 minutes on average — email reminders rarely come close.

No contract, no minimum

Buy credits when you need them. Unused credits roll over and never expire.

GDPR-compliant

Only opted-in customers receive SMS. STOP opt-out is included in every message by default.

Common questions

Credits are 7p each. Packs start from £7 for 100 messages — larger packs offer the same per-credit rate. See the SMS credits page in your dashboard for available packages.

Failed deliveries are detected automatically and the credit is refunded to your balance within 24 hours.

Yes — set a low-balance threshold in your SMS settings and Velixa will email you when credits dip below it so you can top up before reminders stop going out.

Currently Velixa SMS supports UK mobile numbers only.

Yes — edit the SMS template text for each reminder type from your notification settings. Appointment details such as the date, time and service are inserted automatically.

No — SMS credits never expire. Any balance you top up rolls over indefinitely so there's no pressure to use them within a set period.

Ready to switch on?

Every feature is yours from day one of your free trial — no contracts, cancel any time.

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